Policies

1.1. Unless expressly stated otherwise on the invoice, all prices and amounts are quoted on the basis that payment will be made in cryptocurrency.

1.2. Where payment is to be made in cryptocurrency, the specific cryptocurrency, wallet address and payment instructions provided by the seller shall apply.

1.3. If payment is to be made in fiat currency, this must be agreed with the seller in advance and the applicable amount confirmed prior to payment.

1.4. Any transaction, network, exchange or processing fees associated with cryptocurrency payments are the responsibility of the customer unless otherwise agreed in writing.

1.5. Payment is deemed received only once the required amount has been successfully transferred and sufficiently confirmed on the relevant network.

2.1. Unless otherwise agreed in writing, invoices are payable in full by the payment deadline stated on the invoice.

2.2. An order will only be considered confirmed once the required payment or deposit has been received and cleared.

2.3. Any payment made towards an order constitutes acceptance of these Terms & Conditions.

3.1. Deposits paid towards bespoke, customised, personalised, specially sourced or made-to-order items are non-refundable, except where required by applicable law.

3.2. Deposits may be used to commence production, sourcing or procurement and may therefore not be recoverable once work or sourcing has commenced.

3.3. Cancellation of a bespoke or customised order after production, sourcing or procurement has commenced may result in the customer being liable for costs already incurred.

4.1. All sales are final. No returns, exchanges, cancellations or refunds will be accepted once a sale has been completed, except where required by applicable law.

4.2. The customer is responsible for satisfying themselves as to the item, specifications, condition, size, measurements and suitability of the goods prior to completing the purchase.

5.1. Any estimated delivery or completion date is an estimate only and is not guaranteed unless expressly agreed in writing.

5.2. Where an item is being specially sourced, availability is subject to confirmation by the relevant supplier.

5.3. Delays caused by suppliers, manufacturers, couriers, customs or other circumstances outside our reasonable control shall not constitute a breach of these Terms & Conditions.

6.1. Legal ownership of goods shall remain with the seller until payment has been received in full and cleared.

6.2. Risk in the goods shall pass to the customer upon delivery or collection, as applicable.

6.3. Goods will not be released until all outstanding amounts relating to the relevant invoice have been received and cleared.

7.1. Prices stated on invoices are valid for the transaction specified on that invoice.

7.2. For orders requiring sourcing, manufacture or a future delivery date, pricing may be subject to change where supplier costs, material costs, taxes, duties or other external costs change, unless the price has been expressly fixed in writing.

8.1. Delivery arrangements will be agreed between the parties.

8.2. The customer is responsible for ensuring that the delivery information provided is accurate.

8.3. Additional delivery, storage or handling charges may apply where delays or unsuccessful delivery result from information or actions attributable to the customer.

9.1. Where payment is not received by the agreed deadline, the seller reserves the right to suspend or cancel the order and/or retain any deposit to the extent permitted by law.

9.2. The seller may seek recovery of reasonable costs and losses arising from late payment.

By making payment, the customer confirms that they have read, understood and accepted these Terms & Conditions.